Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition as when we shipped it.
To complete your return, we require a receipt or proof of purchase. No refund will be granted for any item
not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you believe you haven’t received a refund yet, please re-check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
Due to the uniqueness of each item, we generally do not allow for exchanges. However, If you need to exchange an item, send us an email at email@example.com with the details and we will let you know if an exchange will be approved and if so, the process to do so.
To return your product, you should ship your item to: 3898 Knots Landing Medina Ohio US 44256
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are due a refund, any portion of the original payment associated with the original shipping will be deducted from your refund.
Due to the value of our items, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.